Terms and Conditions of Service and Use

1. General Amigos Tours & Travels Ltd., a company incorporated under New Zealand law, with its registered office at [Insert Address], New Zealand, hereinafter referred to as the “Company” (where such expression shall include its respective legal heirs, representatives, administrators, permitted successors, and assigns). The Company is committed to safeguarding your privacy with respect to protecting your personal information. This document contains information about our website, www.amigostravels.co.nz (the “Platform”).

2. Definitions

   • “We”, “Our”, and “Us” refer to the Platform and/or the Company, as required.
   • “User” refers to natural and legal individuals who use the website and who are of sound mind and legally capable of making informed decisions.
   • “Services” refer to the airline ticketing, travel insurance, visa assistance, and related travel booking services provided on the Platform.
   • “Third Parties” refer to any application, company, or individual apart from the User and the Company.
   • The term “Platform” refers to the Company’s website, www.amigostravels.co.nz, through which services are provided.

3. General Terms

   • The headings in these Terms are for organization only and should not be used to interpret any provisions.
   • By using this Platform, you agree to comply with these Terms and Conditions and our Privacy Policy, which may be updated from time to time. Your continued use of the Platform signifies your acceptance of these changes.
   • These Terms constitute a legally binding agreement between the User and the Company, and the User acknowledges that no signature is required for these Terms to be effective.

4. Service Overview The Company provides airline ticketing, travel insurance, visa assistance, and related travel services. Users can view and book these services through the Platform.

5. Eligibility

   • Users must be of sound mind and legally capable of making informed decisions.
   • Minors may use the Platform only under the supervision of a guardian. The Company is not responsible for any actions taken by minors.

6. Content

   • All content on the Platform, including images, text, and design elements, is the property of the Company and is protected by copyright laws. Users may not reuse or reproduce content without the Company’s written consent.
   • Users may submit content, such as reviews or feedback, but the Company reserves the right to edit or remove content that is offensive, inaccurate, or misleading.
   • Users are responsible for any content they submit and must ensure it is accurate and up-to-date.

7. Payment

   • The Platform offers a range of payment methods including credit/debit cards and online payment gateways. By using any of these methods, the User agrees to the payment terms and acknowledges that all transactions are processed securely by third-party payment providers.
   • Additional fees may apply for certain payment methods, and refunds are generally not permitted unless due to duplicate transactions.

8. Indemnity Users agree to indemnify and hold the Company harmless from any claims, damages, or expenses arising from the use of the Platform or any breach of these Terms.

9. Termination

   • These Terms remain effective as long as the User continues to use the Platform.
   • The Company reserves the right to suspend or terminate the User’s access to the Platform at its discretion.

10. Communication By using the Platform, the User agrees to receive communications from the Company via email, SMS, or phone. Users can reach the Company via email at info@amigostravels.co.nz for any grievances or suggestions.

11. User Obligations

• Users agree to provide accurate personal information when registering or using the Platform.
• Users must not post any offensive, defamatory, or misleading content and must refrain from any illegal activities while using the Platform.
• The Company may disclose information to law enforcement authorities if necessary.

12. Do’s and Don’ts on the Platform

• Do’s: Users must comply with all relevant laws, provide accurate information, and use the Platform for lawful purposes only.
• Don’ts: Users must not create false profiles, use automated means to scrape the Platform’s data, or post content that violates any laws or third-party rights.

13. Disclaimer

• All services and prices are subject to availability and market fluctuations. The Company will not be responsible for delays or any losses arising from User’s reliance on the Platform.
• The Company is not liable for third-party advertisements on the Platform.

14. Intellectual Property Rights The Company retains all rights to the content and materials on the Platform. Users may not use, reproduce, or distribute any content without prior written permission.

15. Force Majeure The Company is not liable for any delay or failure in performance due to causes beyond its control, such as natural disasters, war, or technical failures.

16. Dispute Resolution and Jurisdiction In the event of any dispute, the parties agree to resolve matters first through mediation. If that fails, disputes will be referred to arbitration under New Zealand law.

17. Grievances Any grievances or disputes may be communicated to the Company via email at info@amigostravels.co.nz.

18. Miscellaneous Provisions

• These Terms, together with the Privacy Policy, constitute the complete agreement between the User and the Company.
• Any waiver of rights under these Terms must be in writing.